Friday, June 7, 2019

Internal QMS auditor training assessment booklet Essay Example for Free

Internal QMS examineor training assessment booklet Essay cuticle take aim 1 Pre-Audit PreparationInstructions1. Each participant should individually study the background of the company including the background of organisation, organisation map and process flow chart provided Managing Customer Service Front Office VVG-FO-B-7.5.1 (D) Managing Customer Service Food and Beverage VVG-FB-B-7.5.1 (D) Managing Property Engineering VVG-EN-B-7.5.1 (D) Delivery Service Housekeeping VVG-HK-B-7.5.1 (D)2. Prepare an size up visualize for an internal audit of matchless business process but not your own work (use template of audit plan provided in Case Study 1 Output 1 or current Internal Audit Program). State any assumptions that you have made in preparing the audit plan. The plan should Define the scope of the audit What to audit ( memorials, records, activities) Who to select for interview and reason for selection Where and when to audit (locations, audit trails, sequences, estima ted time required) Methods for gathering objective evidence (interview, observation, document / record review). 3. Prepare an audit checklist with suitable questions to guide you in verifying the conformance, implementation and effectiveness of the QMS at the Sales and Marketing Department (use template of audit checklist in Case Study 1 Output 2 or current Internal Audit Program)Case Study 1 Output 1Name of participant ..ISO 9001 Internal Audit PlanAudit Specifications Audit Objectives Audit Scope Audit Client Audit Team Audit successions Audit Locations Audit Criteria Date ..Day Assessment Program / Audit Plan m Area Clause Auditor Auditee Lunch Date ..Day Assessment Program / Audit PlanTime Area Clause Auditor Auditee Lunch Case Study 1 Output 2Name of Participant ..Internal Audit ChecklistDepartment Date of Audit . act of Procedure / Documents Auditor .. Auditee . Page(s) of .No Step Internal AuditISO Clause Checklist Questions Audit Conclusion Case Study 2 Output 2Name of Participant ..For one selected non-conformity / observationInternal Audit Corrective and Preventive Action Report No... To From (Auditee) (Auditor) Audit Criteria ISO 9001 Clause No. and / or Procedure Description of Non-conformity / card (Part 1 by Auditor) Auditors Name / trace Date Auditees Name / Signature Date (to be completed 1 moth) (a) fore Cause(s) (Part 2 by Auditee) 2. (b) Correction and Corrective / Preventive Action Plans to be taken Correction Plans Corrective / Preventive Action Plans Auditees Name / Signature Date Verification of Corrective / Preventive Action Auditors Name / Signature Date

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